Today was Carol's first time at the salon. She saw one of my clients at Macy's and asked her where she got her hair cut. That's a great way to find a new stylist, just ask someone who has a great hair cut. Carol told us something that she read regarding salon etiquette. Is it polite to close your eyes while having your hair shampooed? The answer was no it is not polite. This was in a column, in a British newspaper which was written by the British counterpart to Emily Post. Quite the contrary at the little salon. We like our clients to close their eyes and relax while having a shampoo and head massage. As a matter of fact on our ceiling right above the shampoo area it says "Out of my mind, be back in 5 minutes".
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